Job description for the position of Public Safety Officer.

MTAS was asked to create an evaluation form based on requirements from the city's charter and code.

Eleven Tennessee municipalities responded to a survey about whether their city or town had a cell phone policy; whether the municipality paid a stipend for cell phones; and whether they provided government-issued phones.

MTAS was asked to research the manner in which property may become right of way without formal dedication and acceptance.

Job description for the position of Recreation Program Coordinator.

The City of Brentwood requested a management evaluation of the Planning & Codes and Engineering Departments that provided a recommendation to analyze existing processes and procedures for various types of plan review and permitting processes. Following the management evaluation, MTAS facilitated a series of work sessions with department staff to prepare detailed flow charts and diagrams for a variety of plan review, permitting, and inspection services provided by each department. During the preparation of the various flow charts, opportunities for streamlining and clarifying processes and procedures were identified and incorporated into the charts. The work sessions provided meaningful collaboration between departments to provide efficient and straightforward processes. The attached flow charts were prepared as part of the facilitation process.

The purpose of this paper is to discuss some of the pros and cons related to civil service and to offer suggestions for improvements.

MTAS was asked whether home shopping revenues are included in "gross revenues" within the meaning of the city's cable TV franchise.

MTAS was asked about the benefits of having an employee handbook; includes two examples of handbooks.

E-book on establishing, managing, and evaluating a merit pay plan.