Training Frequently Asked Questions

You will need your K@TE login credentials. View the instructions below or email the training team.

Upcoming training sessions are listed on our Training Calendar. Be sure to check back regularly for up-to-date information.

You can view/print certificates from your K@TE account. View the instructions below. 

Visit kate.tennessee.edu and select 'External Customers'. Below the 'Login' button, select 'Forgot user name and password?' Enter your email address.

IMPORTANT: If you are not sure which email address is associated with your K@TE account, please email the training team. Please do not create a new account using a different email address.

If MTAS will refund your registration fee if notice of cancellation is received within seven business days of the class start date. Cancellations after this date and no-shows are non-refundable. MTAS will issue a credit for future MTAS classes; however, all credits must be used within one (1) year of the date of issuance. In the event you need to cancel, please let us know immediately as others may be waiting to register.

Where applicable, you can transfer your registration to a future class date or substitute another person prior to the class start date.

Training and professional development is an important investment for your organization and our goal is to accommodate your requests the best we can.

Our training team can provide specialty or customized training to suit your specific training needs. Please share your Training Request with us.

If you are not sure if you have an account or are not sure which email address is associated with your K@TE account, please contact the training team. Please do not create a new account using a different email address.

The State of Tennessee may have annual training/continuing education requirements for specific municipal governing bodies and certifications. View the reference guide below for more information.