This hefty resource for the workplace learning and performance profession gives you classic theory, techniques, and ready-to-use toolsall in a hands-on format that you can reference quickly and easily.
Learning in the workplace -- Assessing the analyzing needs -- Designing and developing effective learning -- Face-to-face delivery, as important as ever -- Delivering technology-enabled learning -- Measuring and evaluating impact -- Organizational level applications -- Managing the learning and performance function -- The WLP professional.