Join MTAS HR Consultant, John Grubbs, for a three-part series that walks you through the performance management process from the beginning of an evaluation period to the next cycle. Performance management is the continuous process of identifying, measuring, and developing the performance of individuals and teams and aligning performance with the strategic goals of the organization. From no process to a formal process, this series is suitable for organizations at all stages of their performance management process.Credits: 1 hour of CMFO or CPE  March 20, 2024 – Intro to Performance Management This session will provide a broad overview of performance management, the importance of linking performance to organizational mission and determining what and how to measure results and behaviors. June 5, 2024 – Setting Performance Goals This session will explore goal setting, defining and setting expectations and providing resources to guide goal accomplishment. It will also include information on individual development plans. November 13, 2024 – Evaluating Performance The series concludes with a look at evaluating performance including strategies for successful performance discussions and reviewing results and related performance of established goals.

Join the staff from Taxpayer Services with the TN Department of Revenue for updates and important changes to business tax and licensing. In order to receive the Zoom link, please make sure your K@TE account is updated with your current email address.  Duration: Two hours Credits: 2 CPE

This course will provide an overview of the duties of a certified administrative hearing officer and an overview of best practices. This course will cover the following: A review of the provisions that govern the AHO Program Case examples and case studiesThe importance of working with the code officialThis course serves as initial training and recertification.

Join us for Office Hours with Sam. Bring your questions and special cases to this one-hour virtual session and get expert insight into your planning/development challenges.

Join the staff from Taxpayer Services with the TN Department of Revenue for updates and important changes to business tax and licensing. In order to receive the Zoom link, please make sure your K@TE account is updated with your current email address.  Duration: Two hours Credits: 2 CPE

The recruiting process is grueling enough, so it is extremely important that ask the right interview questions to ensure the best hiring decisions.    Join us for an introduction to Structured Interview Design and Rater Training. MTAS HR Consultant, John Grubbs will share proven methods to anchor interview questions to key job behaviors based on ‘good’ or ‘bad’ job performance.   You will learn: • The art and science of crafting precise interview questions. • How to minimize bias and improve fairness in the interview process. • How to rate interviews more accurately, minimizing errors.  This session is for anyone involved in the hiring and recruiting process from HR staff, key managers and supervisors and participants on interview panels/search committees.