The success and failure of soft skills programs / Patti P. Phillips, Jack J. Phillips, Rebecca Ray.

The authors explain that while soft skills programs are important, there must be measurable objectives that show a return on the investment into the training.
Phillips, Patti P.
Phillips, Jack J.; Ray, Rebecca
PERSONNEL--EMPLOYEE RELATIONS
Article
2020
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In TD. -- Vol. 74, no. 10 (October 2020).
Public
07/1/2022
04/24/2023