Leading change training [ebook] / Jeffrey Russell, Linda Russell.
"The goal of any change initiative is to achieve certain organizational strategic or operational objectives while minimizing the pain, disruption and disequilibrium it can create for employees and customers"--Page 1.
Front cover; Title page; Copyright page; The Trainer's Workshop Series; Table of contents; Preface; About the Authors; Chapter 1 INTRODUCTION: HOW TO USE THIS BOOK EFFECTIVELY; Chapter 2 HOW ORGANIZATIONAL CHANGE AFFECTS US; Chapter 3 ASSESSING THE ORGANIZATION'S ENVIRONMENT; Chapter 4 TURNING PEOPLE ON TO LEARNING; Chapter 5 EVALUATING TRAINING PROGRAMMES; Chapter 6 TWO-HOUR EXECUTIVE BRIEFING ON CHANGE; Chapter 7 WORKSHOPS FOR MANAGERS AND SUPERVISORS; Chapter 8 WORKSHOPS FOR EMPLOYEES; Chapter 9 LEARNING ACTIVITIES; Chapter 10 TRAINING TOOLS; Appendix USING THE COMPACT DISC; References.
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