Generations at work [ebook] : managing the clash of boomers, Gen Xers, and Gen Yers in the workplace / Ron Zemke, Claire Raines, Bob Filipczak.
Written for those struggling to manage a workforce with incompatible ethics, values, and working styles, this book looks at the root causes of professional conflict and offers practical guidelines for navigating multigenerational differences. By exploring the most common causes of conflict--including the Me Generation’s frustration with Gen Yers’ constant desire for feedback and the challenges facing Gen Xers sandwiched between these polarities--Generations at Work offers practical, spot-on guidance for managing the differences with consideration to each generation’s unique needs.
Introduction: The new economic reality and the cross-generational workplace -- A new chapter in the cross-generational workplace -- The traditionalists : what will the colonel do now--work? retire? consult? -- The baby boomers : retirement postponed -- The Gen Xers : survivalists in the workplace -- The Millenials : be careful what you ask for -- The global workforce : generations around the world -- The ACORN imperatives and three companies that bridge the gaps -- Company best practices and other great ideas -- From the CEO's perspective -- From the trenches -- Here come the Millenials / Ron Zemke -- Younger boss and older worker / Claire Raines -- A field guide to mentoring Millenials / Bob Filipczak -- Emerging media and the workforce / Bob Filipczak -- Appendix: Inventory : how cross-generationally friendly is your work group, department, business, or organization?
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